AI CERTS® certification

AI+ Supply Chain Practitioner™

Formerly known as AI+ Supply Chain™ Transforming Supply Chain Management

Enquire about this certificationCourse code: AP-710

AI+ Supply Chain Practitioner™ certification badge

Course overview

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Comprehensive Learning: Covers logistics, operations, and supply chain digitization Advanced Supply Strategies: Develop innovative supply strategies and workflows Sector-Specific Solutions: Tailored sessions for real-world, sector-specific challenges Lead AI Supply Efficiency: Prepares learners to lead in AI-led supply chain efficiency

Included: Instructor-led OR Self-paced course + Official exam + Digital badge
Duration: Instructor-Led: 1 day (live or virtual)Self-Paced: 8 hours of content
Exam format: 50 questions, 70% passing, 90 minutes, online proctored exam
Prerequisites: Foundational knowledge of supply chain, Prior experience with business management or technical tools, such as ERP systems or data analysis software, will be beneficial.

Course focus

Why this certification may be relevant.

Leverage AI for Smarter Supply Chain Operations:

Learn how AI tools can optimize logistics, reduce costs, and improve supply chain efficiency from end to end.

Optimize Demand Forecasting with AI:

Use AI-driven analytics to predict demand, streamline inventory management, and reduce stockouts or overstocking.

Stay Ahead in AI-Powered Supply Chain:

As industries increasingly adopt AI, professionals with AI supply chain expertise are in high demand to drive innovation and efficiency.

Enhance Decision-Making with Predictive Analytics:

Master AI algorithms to analyze supply chain data and make informed, real-time decisions to improve overall operations.

Who it may suit

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Supply Chain Professionals : Enhance your supply chain management skills by integrating AI tools for improved forecasting, inventory management, and process optimization.
Logistics & Operations Managers : Learn to leverage AI for optimizing logistics, route planning, and warehouse management to enhance operational efficiency and reduce costs.
Procurement Experts : Use AI to improve supplier selection, demand forecasting, and inventory replenishment, streamlining procurement processes.
Business Leaders : Drive innovation in your supply chain by adopting AI technologies to automate workflows, predict demand, and optimize end-to-end operations.
Students & New Graduates : Gain a competitive advantage in the supply chain field by mastering AI tools and techniques that are transforming global logistics and supply chain management.

Course content

Modules supplied by AI CERTs.

Open each module to review the stated topics.

01Module 1: Fundamental Concepts of Supply Chain Management

1.1 SCOR Model and Core Processes (Plan, Source, Make, Deliver, Return, Enable)
1.2 Key Functions: Procurement, Inventory Management, Logistics, Warehousing, Demand Forecasting, Risk, and Resilience
1.3 Global Challenges: Volatility, Sustainability, Nearshoring, and ESG
1.4 KPIs and Performance Measurement
1.5 Activity: Analyze and Map a Real-World Supply Chain

02Module 2: AI Concepts, Techniques, and Tools for SCM

2.1 AI/ML Fundamentals – Supervised & Unsupervised Learning, Predictive & Prescriptive Analytics, Optimization, Reinforcement Learning
2.2 Key Techniques – Neural Networks, Computer Vision, NLP, Digital Twins, Edge AI
2.3 AI Tools for SCM
2.4 Data Foundations – IoT, Real-Time Data Pipelines, Data Quality & Governance

03Module 3: LLM and Generative AI Applications in SCM

3.1 LLM/GenAI Fundamentals and Enterprise Integration
3.2 Use Cases – Demand Planning Assistance, Contract Analysis, Supplier Communication, Scenario Simulation, Report Generation, Synthetic Data
3.3 Chat-Based Copilots for Planners and Knowledge Management
3.4 Limitations and Best Practices (Hallucinations, Grounding, Integration)
3.5 Tools – Enterprise GPT-like Models, LangChain/LlamaIndex, Amazon Business Assistant, Custom GenAI Workflows

04Module 4: Ethical Considerations and Responsible AI in SCM

4.1 Bias in Forecasting/Procurement, Transparency, and Explainability
4.2 Privacy, Security, Regulatory Compliance
4.3 Job Displacement, Upskilling, and Human-AI Collaboration
4.4 Sustainability & ESG – AI for Ethical Sourcing and Carbon Tracking
4.5 Governance Frameworks and Risk Management

05Module 5: Supply Chain Digitization, Orchestration, and Intelligent Systems

5.1 Digitization – ERP + SCM Platforms, Cloud Integration, Blockchain for Traceability, APIs
5.2 Orchestration – Control Towers, Real-Time Visibility, Data Pipelines, Digital Twins
5.3 Intelligent & Smart SCM – Predictive/Prescriptive Analytics, Autonomous Exception Management, Robotics + Computer Vision, Edge AI
5.4 Human + AI Collaboration Models

06Module 6: Industrial Applications, Case Studies, and Business Value

6.1 Applications Across Industries
6.2 Real-World ROI – Efficiency Gains, Cost Reduction, and Resilience Improvements
6.3 Implementation Best Practices
6.4 Case Studies from Blue Yonder, Kinaxis, Oracle, and Others

07Module 7: Strategic SCM, Logistics Policies, and Sustainability

7.1 Logistics Policies, Trade Regulations, Tariffs, and Geopolitical Risks
7.2 Strategic Network Design: Optimization, Resilience, Nearshoring, and Friendshoring
7.3 Sustainable SCM: Circular Economy, Green Logistics, and AI-Driven ESG Reporting
7.4 Organizational Transformation and Leadership in AI-Enabled Supply Chains
7.5 Case Studies

08Module 8: Agentic AI and the Future of Autonomous Supply Chains

8.1 Agentic AI Concepts: Autonomous Goal-Oriented Agents, Multi-Agent Systems, and Reasoning-Action Loops
8.2 Applications: Autonomous Replenishment, Risk Mitigation, Supplier Onboarding, Dynamic Rerouting, and End-to-End Orchestration
8.3 Tools & Platforms: Kinaxis Maestro Agents, Oracle AI Agents, Blue Yonder Cognitive Agents, Custom Builds, and Automation Anywhere
8.4 Architectures, Guardrails, and Human Oversight
8.5 Future Outlook for 2026+: From Copilots to Semi-Autonomous Operations
8.6 Capstone Project: Design and Prototype a Multi-Agent Workflow for a Supply Chain
8.7 Case Studies

09Optional Module: AI Agents in Supply Chain

1. What Are AI Agents
2. What Are AI Agents in Logistics and Supply Chain
3. Applications & Trends of AI Agents in Supply Chain
4. How Does an AI Agent Work
5. Core Characteristics of AI Agents
6. Key Advantages of AI Agents in Logistics and Supply Chain
7. Types of AI Agent
8. Case Studies
9. Hands on experiment

Tools referenced by AI CERTs

Platforms and tools included in the course information.

LeewayHertz (ZBrain)

C3.ai

Coupa (LLamasoft)

Zebra (Workcloud Demand Intelligence Suite)

Before you enrol

This course information is supplied through the AI CERTs catalogue. Kiwi Fern Education will confirm current availability, delivery arrangements, inclusions and fees before enrolment. The programme is not presented as a New Zealand Qualifications Authority qualification.

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