Drive AI Adoption in HR Workflows:
Move beyond theory and learn how to apply Microsoft 365 Copilot directly to HR processes—enhancing recruitment, onboarding, and employee management where it drives real impact.
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AI CERTS® certification
AI+ Microsoft 365 Copilot HR Specialty™
Master AI-Powered HR Excellence with Microsoft 365 Copilot
Enquire about this certificationCourse code: AP 0910
Course overview
Review the course before deciding whether it is suitable.
AI-Driven HR Transformation: Learn how to leverage Microsoft 365 Copilot across HR functions—from recruitment and onboarding to performance management, enhancing efficiency, accuracy, and decision-making. Managing AI-Enabled HR Operations: Develop the ability to oversee AI-powered HR workflows, including automated recruitment pipelines, performance review summarization, and workforce planning for improved organizational outcomes. Seamless Copilot Integration in HR Systems: Understand how to integrate Copilot with tools like HRIS, Microsoft Teams, Power BI, and Microsoft Graph to streamline HR operations and enable secure, data-driven processes. Leading Intelligent HR Workflows & Communication: Gain expertise in managing HR communications, drafting policies, automating meetings, and ensuring consistent, compliant, and empathetic employee interactions using AI assistance. Future-Ready HR with AI & Automation: Stay ahead by utilizing predictive analytics, AI agents, and prompt engineering to build agile, scalable, and employee-centric HR ecosystems powered by responsible AI.
- Included
- Instructor-led OR Self-paced course + Official exam + Digital badge
- Duration
- Instructor-Led: 1 Day (live or virtual)Self-Paced: 8 hours of content
- Exam format
- 50 questions, 70% passing, 90 minutes, online proctored exam
- Prerequisites
- A solid understanding of AI and machine learning fundamentals, along with familiarity with HR processes and Microsoft 365 tools, is important for this course. Basic knowledge of data analysis, communication workflows, and HR systems will help learners maximize Copilot’s capabilities. Strong collaboration, attention to detail, and ethical decision-making skills are also essential for successfully implementing AI-driven HR initiatives.
Course focus
Why this certification may be relevant.
Integrate AI into Real-World HR Systems:
Understand how to embed Copilot into tools like HRIS, Microsoft Teams, Outlook, and Power BI, enabling smarter collaboration, automation, and data-driven HR execution.
Optimize HR Efficiency and Talent Management:
Gain practical skills to streamline hiring, performance reviews, and workforce planning using AI-driven insights—reducing manual effort and improving outcomes.
Make Smarter, Data-Backed HR Decisions:
Learn how to leverage predictive analytics, employee insights, and real-time data to improve decision-making, enhance engagement, and mitigate risks across the employee lifecycle.
Stay Relevant in the Future of Work:
HR is rapidly evolving with AI and automation—this certification equips you to stay competitive, adapt to new technologies, and lead AI-driven transformation within modern HR functions.
Who it may suit
Check the intended audience against your experience and goals.
- HR Managers and Leaders: Ideal for professionals managing HR functions who want to leverage Microsoft 365 Copilot to enhance recruitment, employee engagement, performance management, and strategic decision-making.
- HR Executives and Business Partners: Designed for HR leaders and HRBPs looking to integrate AI into organizational strategy, improve workforce planning, and drive data-driven HR transformation.
- Talent Acquisition and Recruitment Specialists: Perfect for professionals involved in hiring who want to use AI for resume screening, interview coordination, candidate communication, and improving hiring efficiency.
- HR Operations and Shared Services Professionals: Suitable for those handling day-to-day HR operations such as onboarding, documentation, and employee queries, aiming to automate workflows and improve productivity with Copilot.
- People Analytics and HR Tech Professionals: Great for individuals working with HR data, analytics, and systems who want to leverage AI for insights, reporting, predictive analytics, and seamless integration with tools like Power BI and HRIS systems.
Course content
Modules supplied by AI CERTs.
Open each module to review the stated topics.
01Module 1: Foundations of AI & Microsoft 365 Copilot in HR
- 1.1 The Rise of AI in HR
- 1.2 Meet Microsoft 365 Copilot for HR
- 1.3 Copilot & Microsoft Graph: Secure Data Use
- 1.4 Introduction to Ethical AI in HR
- 1.5 Case Study: BrightPath HR
- 1.6 Hands-on Exercise
02Module 2: Core Copilot Skills for Everyday HR
- 2.1 What is Microsoft 365 Copilot?
- 2.2 Creating Job Descriptions with Copilot
- 2.3 Drafting Offer Letters & HR Communications
- 2.4 Onboarding Kits & Welcome Messages
- 2.5 Handling Sensitive HR Communications
- 2.6 Human Review Checklist
- 2.7 Case Study: CareersFirst
- 2.8 Hands-on Exercise
03Module 3: Advanced Copilot Applications in Strategic HR
- 3.1 Automating the Recruitment Pipeline
- 3.2 Summarizing Performance Reviews
- 3.3 HR Meeting Automation with Teams
- 3.4 Survey Design & Engagement Insights
- 3.5 Workforce Planning with AI
- 3.6 Integrating Copilot Analytics with Power BI
- 3.7 Case Study: TalentBridge
- 3.8 Hands-on Exercise
04Module 4: Designing HR Agents with Copilot Studio
- 4.1 What is Copilot Studio?
- 4.2 Agent Use Cases in HR
- 4.3 Building an HR Helpdesk Agent
- 4.4 Creating a Recruitment FAQ Agent
- 4.5 Case Study: GrowMore Inc.
- 4.6 Hands-on Exercise
05Module 5: Optimizing Prompts & Integrating Copilot with HR Systems
- 5.1 Advanced Prompt Crafting for HR
- 5.2 HRIS Integration with Copilot
- 5.3 Case Study: WorkWell
- 5.4 Hands-on Exercise
06Module 6: Responsible AI with Copilot — Policy, Safety & Trust
- 6.1 Principles in Practice
- 6.2 Data Protection & Compliance
- 6.3 Bias, Hallucination & Human Oversight
- 6.4 Operationalizing Responsible AI
07Module 7: Capstone — End-to-End HR with Copilot
- 7.1 Project Overview and Objectives
- 7.2 Step-by-Step Guide
- 7.3 Key Takeaways and Outcomes
- 7.4 Conclusion
- 7.5 Open-Ended Projects
Tools referenced by AI CERTs
Platforms and tools included in the course information.
Microsoft 365 Copilot
Microsoft Word (Copilot-enabled)
Microsoft Excel (Copilot-enabled)
Microsoft Outlook (Copilot-enabled)
Microsoft Teams (Copilot-enabled)
Microsoft PowerPoint (Copilot-enabled)
Microsoft Copilot Studio
Microsoft Power BI
Microsoft GraphThis course information is supplied through the AI CERTs catalogue. Kiwi Fern Education will confirm current availability, delivery arrangements, inclusions and fees before enrolment. The programme is not presented as a New Zealand Qualifications Authority qualification.
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Tell us whether you are enquiring for yourself or a team and what capability you want to build. We will confirm the next steps before you commit.